Job Title: Web Solutions Specialist - Business Analyst

Location: Sydney CBD, Australia

Position Type: Full-time (Hybrid 3 days in the office - 2 days WFH)

About the Role:

Are you a seasoned Web Producer or Digital Specialist with a talent for business analysis? Do you have a passion for delivering cutting-edge digital solutions? If so, we want to hear from you! We are looking for a Web Solutions Specialist/Business Analyst to spearhead the development and management of innovative technology solutions, focusing on website management and metadata distribution.

This role requires a dynamic individual with experience in web houses or digital agencies, capable of bridging the gap between business needs and technical solutions. You'll play a pivotal role in driving operational efficiency and enhancing client satisfaction.

Key Responsibilities:

• Website Management: Oversee and manage multiple business-critical websites, ensuring optimal functionality, user experience, and alignment with business objectives.
• Metadata Oversight: Lead daily management of metadata distribution across various catalogues (physical, electronic, and audio).
• Project Coordination: Deliver technology projects by gathering requirements, defining scope, and ensuring timely delivery.
• Client Collaboration: Act as a liaison between internal teams and external clients, gathering feedback to refine solutions and improve services.
• Business Analysis: Analyse processes and workflows, identifying areas for improvement and driving innovative solutions.
• Operational Support: Establish and maintain operational support models for implemented solutions.
• Problem-Solving: Provide creative, customer-focused solutions to complex challenges.
• Documentation: Maintain detailed project documentation to ensure clarity and alignment across teams

Key Skills and Experience:

• Proven experience in roles such as Web Producer, Digital Producer, Business Analyst, or Solutions Manager, ideally within a web house or digital agency environment.
• Strong understanding of web technologies, metadata management, and digital project workflows.
• Business analysis expertise, including requirements gathering, stakeholder communication, and solution design.
• Exceptional problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills to collaborate effectively with diverse teams and clients.
• Adaptability to work across multiple time zones and a flexible approach to working hours.

Desirable:

• Knowledge of content management systems and digital publishing platforms.
• Familiarity with agile project management methodologies.
• A proactive attitude and commitment to continuous improvement.

How to Apply:

Submit your resume and a cover letter detailing your experience and how you meet the requirements of the role.