• Permanent opportunity to work within a renowned global claims services provider
• Located in Melbourne CBD + hybrid working
• Permanent opportunity

Key Responsibilities:

• Apply a strategic, proactive, and innovative approach to case management.
• Lead the preparation and participation in claims reviews and clinical case conferences to drive positive outcomes for injured workers.
• Assess various aspects of an injured worker's recovery and liability relevant to the Victorian workers' compensation scheme, conducting ongoing reviews related to entitlements and payments.
• Collect and interpret information from diverse stakeholders to develop effective case management strategies.

Key Requirements:

• 4+ years claims management experience within the Victorian workers' compensation scheme
• Proficient knowledge of medical and paramedical terminology and procedures, including injury treatments
• Thorough understanding of the Accident Compensation Act 1985 and related regulations
• Intermediate to advanced proficiency in ACCtion and Novus systems
• High attention to accuracy and detail
• Strong written and verbal communication skills
• Customer service oriented

How to apply:

To apply to this role, please click 'apply now'.

Due to high demand, only shortlisted applicants will be contacted. We appreciate your interest.