Credit Administration Officer - Mandarin Speaking - Personal Banking

Location: Sydney CBD
Job Type: 12-Months Contract

About the Role:
We are seeking an experienced and proactive Credit Administration Officer to join a dynamic Personal Banking team. This position plays a key role in the end-to-end loan operations process, ensuring compliance with credit approvals, internal procedures, and all relevant regulations.

Key Responsibilities:

• Prepare, review, and verify loan documents against credit approvals, ensuring compliance with all terms and conditions.
• Verify pre-closing conditions to ensure loans are discharged as agreed.
• Process and settle daily transactions accurately, maintaining up-to-date records in credit systems.
• Manage hardship and debt collections effectively.
• Liaise with external solicitors, business units, and clients to ensure smooth operations.
• Oversee documentation administration, including customer records, transaction files, and security/mortgage documents.
• Handle ad hoc tasks as assigned.

Required Skills & Qualifications:

• Excellent verbal and written communication skills in both English and Mandarin.
• A minimum of one year of retail banking or related industry experience.
• Tertiary qualification.
• Strong Microsoft Office skills, with a high level of competency.
• Attention to detail with the ability to think outside the box.
• A 'can-do' attitude, with proactive problem-solving skills.