The Role:

• Initial 2 month temporary contract with view for extension
• Eastern suburbs of Melbourne
• Hybrid working (3 days in the office & 2 days WFH / week)
• $35 - 38PH + Super
• Must have experience in managing medium-large payroll

Key Responsibilities:

• Contact customers to request payment on outstanding debts
• Record all information accurately on internal company CRM
• Deliver activity and behaviour consistent with company expectations
• Reporting on all call activity - Recording successfull calls
• Planning and executing follow up calls as required

What we are looking for:

• 2 + years experience as a Collections Officer
• Execellent written and verbal communicatio skills
• Demonstrated commitment to customer service
• Good interpersonal and communication skills with the ability to build effective relationships
• Experience in identifying and implementing service improvements
• Problem Solving ability
• High level of accuracy

What you will get:

• Great remuneration
• Open door and inclusive culture
• Hybrid working arrangement - 3 days from home / 2 days in the office
• Networking and social events
• Immediate start available

Please APPLY immediately via Seek. Only shortlisted candidates will be contacted.